Steps to make a video appointment with Dr. Prokupek

Step 1: Make an appointment with Dr. Prokupek here.

Step 2: Look for a text or email from our office that has a link to your video appointment.

Step 3: On the day and time of your appointment:

On your smartphone or computer:

Click on the text or email link you receive from our office. No login required. Or you can start the visit by logging into the Healow app or Patient Portal.
Set aside a secure and private location for your appointment.
“Arrive early” by logging into the Healow app, Patient Portal, or clicking the link within the email reminder or text message your doctor’s office sent you.
Fill out any patient questionnaires and vitals if applicable (answers are not mandatory on either form, but fill in what you can).
Click “Proceed” to check your computer’s speed and ability to support a TeleVisit.
Click “Start TeleVisit” to enter the virtual waiting room.
Dr. Prokupek will begin the face-to-face TeleVisit
Disconnect when the visit ends.

Steps to make a video appointment with Jeanne Hershey-Weber

Step 1: Make an appointment with Jeanne Hershey-Weber here.

Step 2: Download the Healow app here.

Step 3: Once installed, open the app and tap the ‘gear’ icon in the top right.

Step 4: Under General Settings tap h2h > and then Enroll > then Agree to Terms and Conditions

Step 5: Enter your mobile number, and select Verify (A validation code will be sent to your phone)

Step 6: Enter validation code in app

Step 7: Tap Complete Enrollment